Global Voice Over Internet Protocol (VoIP) market size is expected to increase from $40.2 billion in 2022 to $108.5 billion by 2032, at a CAGR of 10.4% over the forecast period.
You aren’t alone if your office hasn’t begun moving to a VoIP network yet. Few businesses have made the switch so far because, at least initially, it’s been a little intimidating.
Although the idea of a VoIP system isn’t complicated, getting things right can be. If you don’t set up your new VoIP system correctly, you could experience some common VoIP deployment mistakes, holding your business back.
Here are the five common VoIP development mistakes that users might make that you should look out for.
1. Insufficient Network Readiness
Insufficient network readiness is one of the most common mistakes in VoIP development. If the underlying network infrastructure is not ready for VoIP, it can impact call quality.
To avoid this mistake, the network should be tested and evaluated to ensure it can handle the load placed on it by a VoIP deployment. This can include hardening the infrastructure against VoIP hacking, validating the network capacity, and verifying the quality of service across the network.
2. Poor Security Measures
It originates from the misconception that VoIP networks are immune from data security risks. This is a dangerous assumption, as different VoIP systems are only secure when security systems support them.
In improving VoIP security, apply security measures, including encryption protocols and software updates. Additionally, using strong passwords and enabling multi-factor authentication will help your business telecom equipment from potential breaches.
3. Inadequate Bandwidth Planning
Bandwidth availability needs to be sufficiently planned and allocated. If the VoIP network has too much data sharing with other systems, the quality of experience could suffer.
To prevent this mistake, calculate VoIP bandwidth needs before deployment. Compare them with existing and future usage.
Lastly, estimate potential peak usage plan for potential growth and focus on the VoIP data over another network.
4. Lack of Quality of Service (QoS) Configuration
Without proper QoS configuration, a system can suffer from poor call quality. It can be a delay of connections, network congestion, and dropped calls.
To avoid these problems, a network must be set up with proper QoS configuration. This includes checking for jitter, packet loss, latency, and packet fragmentation.
Additionally, VoIP routers and switches should be configured to focus on voice traffic over other types of traffic. Administrators should also ensure switches and routers are appropriately provisioned for VoIP.
5. Neglecting Staff Training and Support
Without training, staff are unaware of the new system’s capabilities, making them unable to use the VoIP system. Additionally, staff may not know how to configure the system for optimal performance.
To avoid this mistake, it is essential to provide proper training and support to all staff. Training should cover setting up and using the system and troubleshooting common issues. Asking staff for feedback is also recommended to address the specific problems they might be having.
Identify Common VoIP Deployment Mistakes
In conclusion, common VoIP deployment mistakes can be easily avoided, but it requires careful planning and thought from the IT team. Avoiding common mistakes is vital to ensuring a successful deployment, as this technology has become integral to businesses of all sizes. Doing so will help your team plan and implement your VoIP services more confidently and efficiently.
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